Refund & Return Policy:

BoPackaging strives to not just meet your expectations but to help you achieve success in your business. However, in the rare event that a manufacturing defect occurs, we offer a reprint within two business days from the delivery date.

Because all our products are custom-printed and made to order, we kindly ask that you notify us at sales@bopackaging.co.uk within 2 business days of receiving your order if anything doesn’t match your approved specifications.

While we’re unable to offer refunds or credits for custom items, we’re always happy to reprint your order if an error occurred on our end or if the product is found to be defective. Our quality assurance team will carefully review your concern to ensure a fair and prompt resolution.

To help us process your reprint efficiently, please provide clear photos showing the issue and return the complete original order to us (at your own cost) within 2 business days of delivery.

Please note that rush processing fees are non-refundable, and any disputed products should not be used.

At Bopackaging, we value your trust and are committed to delivering packaging that meets your expectations every time.

Order Cancellation:

We understand that unexpected events occur and we do our best to accommodate. If your circumstances are likely to change, please inform us as soon as possible. Your refund will depend on how close your order is to completion. Of course, if we have not begun working on your order, you are entitled to a complete refund.

Contact Us:

If you have any questions or concerns regarding the return and refund policy, Please contact us:

By visiting this page on our website:  contact-us
By Whatsapp:(+44) 7459 388 977